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Tourish, Dennis and Robson, Paul (2004) Critical upward feedback in organisations: processes, problems and implications for communication management. Journal of Communication Management, 8 (2). pp. 150-167. ISSN 1363-254X

Tourish, Dennis, Adams, Iain and Gilmore, Kerry-Ann (1999) Transforming internal communication at Bombardier Aerospace: a study in feedback. Journal of Communication Management, 4 (1). pp. 64-76. ISSN 1363-254X

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