Conference or Workshop Item

Barone, Ada Maria, Stagno, Emanuela and Donato, Carmela (2022) Feeling threatened by robots? The role of service failure on consumers’ service evaluations. In: The Association for Consumer Research Conference, October 20-23rd 2022, Denver. (Accepted)

Conference Proceedings

Dorotic, Matilda and Stagno, Emanuela (2022) AI in public: the effects of technology bias, fears of public surveillance, and moral tradeoffs on privacy concerns. EMAC Annual Conference 2022, Corvinus University of Budapest, 24-27 May 2022. Published in: Proceedings of the European Marketing Academy. 1-11. EMAC

Barone, Ada Maria, Stagno, Emanuela and Donato, Carmela (2022) Call me robot: the effect of automation name on consumers’ evaluation of service failure. EMAC Annual Conference 2022, Corvinus University of Budapest, 24-27 May 2022. Published in: Proceedings of the European Marketing Academy. EMAC (Accepted)

Stagno, Emanuela and Dorotic, Matilda (2022) How can we create safe smart cities? A qualitative analysis from a multiple stakeholders' perspective. EMAC Annual Conference 2022, Corvinus University of Budapest, 24-27 May 2022. Published in: Proceedings of the European Marketing Academy. EMAC (Accepted)

Stagno, Emanuela, Knoferle, Klemens and Warlop, Luk (2021) Owning or sharing? How feeling financially constrained decreases participation in access-based services. Association for Consumer Research Conference 2020, Paris, October 1-4, 2020. Published in: Advances in Consumer Research. 48 1207-1207. ACR, Duluth, MN.

Stagno, Emanuela, Dorotic, Matilda and Warlop, Luk (2021) Will we help others in a smart city? The impact of AI surveillance on citizens' sociability. Summer AMA 2021, Virtual, August 4-6, 2021. Published in: 2021 AMA Summer Academic Conference. 32 533-536. American Marketing Association, United States of America. ISBN 9780877570110

Stagno, Emanuela, Dorotic, Matilda and Warlop, Luk (2021) Does technology make us more or less sociable? The effects of smart surveillance technologies on citizens’ sociability. EMAC 2021 Annual Conference, Madrid, May 25-28, 2021. Published in: Proceedings of the European Marketing Academy 50th. A2021-94277. EMAC

Thesis

Stagno, Emanuela (2021) Some consequences of vulnerability in consumers' life. Doctoral thesis (PhD), BI Norwegien Business School.