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Ogbonnaya and Valizade, 2018 - High performance work practices, employee outcomes, and organizational performance. A 2-1-2 multilevel mediation analysis.pdf (554.68 kB)

High performance work practices, employee outcomes and organizational performance: a 2-1-2 multilevel mediation analysis

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posted on 2023-06-09, 14:47 authored by Chidiebere Ogbonnaya, Danat Valizade
This study examines the mediating role of employee outcomes in terms of the relationship between high-performance work practices (HPWP) and organizational performance. The study presents a 2-1-2 multilevel meditation model in which HPWP and organizational performance (staff absenteeism and patient satisfaction) are measured at the organizational level (Level-2), and employee outcomes at the individual level (Level-1). Using secondary data from the British National Health Service, evidence was found for a direct positive relationship between HPWP and employee outcomes (job satisfaction and employee engagement). Both job satisfaction and employee engagement mediated a negative relationship between HPWP and staff absenteeism, but the positive relationship between HPWP and patient satisfaction was mediated by job satisfaction only. We outline the research methodology and discuss practical implications for our findings.

History

Publication status

  • Published

File Version

  • Accepted version

Journal

The International Journal of Human Resource Management

ISSN

0958-5192

Publisher

Taylor & Francis

Issue

2

Volume

29

Page range

239-259

Department affiliated with

  • Management Publications

Research groups affiliated with

  • Future of Work Hub Publications

Full text available

  • Yes

Peer reviewed?

  • Yes

Legacy Posted Date

2018-08-28

First Open Access (FOA) Date

2018-08-28

First Compliant Deposit (FCD) Date

2018-08-24

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