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Uncertainty during organizational change: is it all about control?

journal contribution
posted on 2023-06-09, 06:38 authored by Prashant Bordia, Elizabeth Hunt, Neil Paulsen, Dennis TourishDennis Tourish, Nicholas DiFonzo
Uncertainty is a major source of psychological strain during organizational change. This study tested a model of change-related communication, uncertainty, and control and their relationship with psychological strain, job satisfaction, and turnover intentions. Self-report data were obtained from staff at a psychiatric hospital undergoing restructuring. Results indicated that uncertainty had a direct and an indirect (via feelings of lack of control) relationship with psychological strain. Partialling out common method variance led to a complete mediation of this relationship by control. Other predictions about the relationship of these variables with psychological strain, job satisfaction, and turnover intentions were supported. Implications for future research and practice of change communication are discussed.

History

Publication status

  • Published

Journal

European Journal of Work and Organizational Psychology

ISSN

1359-432X

Publisher

Taylor & Francis

Issue

3

Volume

13

Page range

345-365

Department affiliated with

  • Business and Management Publications

Full text available

  • No

Peer reviewed?

  • Yes

Legacy Posted Date

2017-06-13

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