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Keeling, Debbie I, Laing, Angus and de Ruyter, Ko (2017) Evolving roles and structures of triadic engagement in healthcare. Journal of Service Management. ISSN 1757-5818 (Accepted)

Storey, Chris and Hull, Frank M (2010) Service development success: a contingent approach by knowledge strategy. Journal of Service Management, 21 (2). pp. 140-161. ISSN 1757-5818

This list was generated on Thu Jan 18 02:14:36 2018 GMT.