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Keeling, Debbie I, Laing, Angus and de Ruyter, Ko (2017) Evolving roles and structures of triadic engagement in healthcare. Journal of Service Management. ISSN 1757-5818

Storey, Chris and Hull, Frank M (2010) Service development success: a contingent approach by knowledge strategy. Journal of Service Management, 21 (2). pp. 140-161. ISSN 1757-5818

This list was generated on Mon May 28 05:21:13 2018 BST.