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Storey, Chris and Hughes, Mathew (2013) The relative impact of culture, strategic orientation and capability on new service development performance. European Journal of Marketing, 47 (5/6). pp. 833-856. ISSN 0309-0566
Saunders, John and Wong, Veronica (2011) Manoeuvring towards Research Decline: The RAE and the Decline of Britain's International Research Standing. European Journal of Marketing, 45 (4). pp. 484-512.
Johne, Axel and Storey, Chris (1998) New service development: a review of the literature and annotated bibliography. European Journal of Marketing, 32 (3/4). pp. 184-251. ISSN 0309-0566