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de Ruyter, Ko, Keeling, Debbie Isobel, Ngo, Liem Viet, Unset, Unset and Unset (2018) When nothing is what it seems: a digital marketing research agenda. Australasian Marketing Journal, 26 (3). pp. 199-203. ISSN 1441-3582

Storey - Professor, Chris and Kelly, David (2002) Innovation in services: the need for knowledge management. Australasian Marketing Journal, 10 (1). pp. 59-70. ISSN 1441-3582