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Tatham, Suzanne (2019) Relationship management: capitalising on the informal. ALISS Quarterly, 14 (3). pp. 13-16. ISSN 1747-9258
Walton, Emma and Moore, Annette (2013) "Suggest a book for the library" - using Facebook for purchase suggestions at the University of Sussex library. ALISS Quarterly, 8 (2). pp. 19-21. ISSN 1747-9258