Items for Polyakova, Alexandra

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Number of items: 4.

Article

Polyakova, Alexandra, Ordanini, Andrea and Estes, Zachary (2014) Double-Edged nature of free perks: consumer entitlement and its consequences in the marketplace. Advances in Consumer Research, 42. pp. 644-645. ISSN 0098-9258

Conference or Workshop Item

Polyakova, Alexandra and Valentini, Sara (2016) Getting emotional twice: an analysis of patterns of emotional states after failure and recovery. In: 14th International Research Conference in Service Management, 31 May - 3 June, 2016, La Londe-les-Maures, France.

Conference Proceedings

Polyakova, Alexandra and Sarial Abi, Gülen (2017) Entitled to do good: how self-enhancement motivations shape behavior of those feeling 'special'. EMAC 2017: Leaving Footprints, University of Groningen, The Netherlands, 23-26 May, 2017. Published in: Proceedings of the EMAC Conference. EMAC ISBN 9789036799126

Polyakova, Alexandra, Estes, Zachary and Ordanini, Andrea (2016) Do I deserve it? Origins and consequences of consumer entitlement. 45th EMAC Annual Conference, Oslo, Norway, 24-27 May, 2016. Published in: Conference Proceedings of the EMAC Annual Conference 2016. EMAC ISBN 9788282472845

This list was generated on Sat Nov 25 00:00:53 2017 GMT.