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Storey, Chris, Cankurtaran, Pinar, Papasthopoulou, Paulina and Hultink, Erik Jan (2016) Success factors for service innovation: a meta-analysis. Journal of Product Innovation Management, 33 (5). pp. 527-548. ISSN 0737-6782
Storey, Chris and Perks, Helen (2015) Mixing rich and asynchronous communication for new service development performance. R&D Management, 45 (2). pp. 107-125. ISSN 0033-6807
Blonska, Agnieszka, Storey, Chris, Rozemeijer, Frank, Wetzels, Martin and de Ruyter, Ko (2013) Decomposing the effect of supplier development on relationship benefits: the role of relational capital. Industrial Marketing Management, 42 (8). pp. 1295-1306. ISSN 0019-8501
Storey, Chris and Kocabasoglu-Hillmer, Canan (2013) Making partner relationship management systems work: the role of partnership governance mechanisms. Industrial Marketing Management, 42 (6). pp. 862-871. ISSN 0019-8501
Storey, Chris and Hughes, Mathew (2013) The relative impact of culture, strategic orientation and capability on new service development performance. European Journal of Marketing, 47 (5/6). pp. 833-856. ISSN 0309-0566
Storey, Chris and Harborne, Paul (2012) Project portfolio management: prioritising resources for change. International Journal of Entrepreneurship and Innovation Management (IJESB), 16 (1/2). pp. 98-113. ISSN 1476-1297
Storey, Chris and Kahn, Kennerh (2010) The role of knowledge management strategies and task knowledge in stimulating service innovation. Journal of Service Research, 13 (4). pp. 397-410. ISSN 1094-6705
Storey, Chris and Hull, Frank M (2010) Service development success: a contingent approach by knowledge strategy. Journal of Service Management, 21 (2). pp. 140-161. ISSN 1757-5818
Storey - Professor, Chris and Kelly, David (2002) Innovation in services: the need for knowledge management. Australasian Marketing Journal, 10 (1). pp. 59-70. ISSN 1441-3582
Storey - Professor, Chris and Kelly, David (2001) Measuring the performance of new service development activities: an exploratory study. The Service Industries Journal, 21 (2). pp. 71-90. ISSN 0264-2069
Kelly, David and Storey, Chris (2000) New service development: initiation strategies. Library Consortium Management, 2 (5/6). pp. 104-122. ISSN 1466-2760
Storey, Chris and Easingwood, Christopher J (1999) Types of new product performance: evidence from the consumer financial services sector. Journal of Business Research, 46 (2). pp. 193-203. ISSN 0148-2963
Storey, Chris and Easingwood, Christopher (1998) The augmented service offering: a conceptualisation and study of its impact on new service success. Journal of Product Innovation Management, 15 (4). pp. 335-351. ISSN 0737-6782
Johne, Axel and Storey, Chris (1998) New service development: a review of the literature and annotated bibliography. European Journal of Marketing, 32 (3/4). pp. 184-251. ISSN 0309-0566
Storey, Chris and Daniel, Elizabeth (1997) On line banking: strategic and management challenges. Long Range Planning, 30 (6). pp. 890-898. ISSN 0024-6301
Easingwood, C J and Storey, C (1997) Distribution strategies in the financial services sector. Journal of Financial Services Marketing, 1 (3). pp. 25-36. ISSN 1363-0539
Storey, Chris D and Easingwood, Christopher J (1996) Determinants of new product performance: a study in the financial services sector. International Journal of Service Industry Management, 7 (1). pp. 32-55. ISSN 0956-4233
Easingwood, Christopher and Storey, Christopher (1996) The value of multi-channel distribution systems in the financial services sector. The Service Industries Journal, 16 (2). pp. 223-241. ISSN 0264-2069
Easingwood, Christopher and Storey, Christopher (1995) The impact of development on new financial service success. Logistics Information Management, 8 (4). pp. 35-40. ISSN 0957-6053
Cooper, Robert G, Easingwood, Christopher J, Edgett, Scott, Kleinschmidt, Elko J and Storey, Chris (1994) What distinguishes the top performing new products in financial services. Journal of Product Innovation Management, 11 (4). pp. 281-299. ISSN 0737-6782
Easingwood, Christopher J and Storey, Christopher D (1993) Marketplace success factors for new financial service success. Journal of Services Marketing, 7 (1). pp. 41-55. ISSN 0887-6045
Storey, Chris and Easingwood, Christopher (1993) The impact of the new product development project on new financial service success. Service Industries Journal, 13 (3). pp. 40-54. ISSN 0264-2069
Storey, Chris and Easingwood, Christopher (1991) Success factors for new consumer financial services. International Journal of Bank Marketing, 9 (1). pp. 3-10. ISSN 0265-2323
Hull, Frank, Storey, Chris and Edvardsson, Bo (2006) Involving customers in new service development. In: Edvardsson, Bo, Gustafsson, Gus and Kristensson, Per (eds.) Customer and Supplier Involvement in New Service Development. Imperial College Press, London, pp. 281-312. ISBN 9781860946691
Storey, Chris and Easingwood, Christopher (1997) Success factors for new consumer financial services. In: Meidan, Arthur, Lewis, Barbara and Moutinho, L (eds.) Financial Services Marketing. Harcourt Publishers Ltd, United Kingdom, pp. 124-135. ISBN 003099019X
Conference or Workshop Item
Storey, Chris, Kocabasoglu Hillmer, Canan, Roden, Sinead and de Ruyter, Ko (2016) The role of certification and partner communities in the ICT sector. In: 23rd EurOMA conference, 17-22 Jun 2016, Trondheim, Norway.
Yacoub, Ghassan, Haeflliger, Stefan and Storey, Chris (2015) Heads or tails? The openness-appropriability duality and its implications for innovative performance. In: 75th Annual Meeting of the Academy of Management (AOM 2015): Opening Governance, 7-11 Aug 2015, Vancouver, British Columbia.
Storey, Chris (2014) Unrequited love: a dyadic view on buyers and sellers social capital. In: 17th Academy of Marketing Science (AMS) World Marketing Congress, 05-08 Aug 2014, Lima, Peru.
Larbig, Christine and Storey, Chris (2014) Antecedents to customer involvement in new service development – the role of customer centricity, service newness and market uncertainty. In: 21st EIASM International Product Development Management Conference, 15-17 Jun 2014, Limerick, Ireland.
Storey, Chris, Kocabasoglu-Hillme, Canan, Roden, Sinead and de Ruyter, Ko (2014) The role of certification in seller-reseller relationships: a critical evaluation through the lens of embededness. In: 43rd Annual European Marketing Academy (EMAC) Conference, 03-06 Jun 2014, Valencia, Spain.
Hull, Frank and Storey, Chris (2016) Total value development: how to drive service innovation. Imperial College Press, London. ISBN 1783267135