Impact of IT ambidexterity on new product development speed: theory and empirical evidence

Syed, Tahir Abbas, Blome, Constantin and Papadopoulos, Thanos (2020) Impact of IT ambidexterity on new product development speed: theory and empirical evidence. Decision Sciences, 51 (3). pp. 655-690. ISSN 0011-7315

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New product development (NPD) speed is becoming an important weapon by which firms can gain market share in today's competitive and complex market environments, where consumer preferences change rapidly. Drawing on the information technology (IT)-enabled organizational capabilities perspective, this study proposes that IT ambidexterity—the simultaneous pursuit of IT exploitation and IT exploration, which has become imperative in modern industry to sustain the business value of IT—enhances NPD speed by facilitating operational agility. We examine the proposed relationship of IT ambidexterity with the potential moderating role of market complexity in a sample composed of 292 British high-tech firms. Our findings, based on a moderated-mediation analysis, suggest that the impact of IT ambidexterity on NPD speed is mediated by operational agility and that the mediation effect is especially pronounced in complex markets. The resulting theoretical arguments and empirical evidence yield further insights into the strategic impacts of IT.

Item Type: Article
Keywords: Business Value of IT, IT Ambidexterity, IT-Enabled Organizational Capabilities, Market Complexity, NPD Speed, Operational Agility
Schools and Departments: University of Sussex Business School > Management
SWORD Depositor: Mx Elements Account
Depositing User: Mx Elements Account
Date Deposited: 03 Jun 2021 07:48
Last Modified: 19 Jun 2021 01:00

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