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Petrakaki et al UKAIS 2021 FINAL 05MARCH21.pdf (113.06 kB)

Establishing professionalism through digital health platforms

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conference contribution
posted on 2023-06-09, 23:15 authored by Dimitra PetrakakiDimitra Petrakaki, Petros Chamakiotis, Jonathan Bamber
Despite the emerging interest in (health) platforms, there is limited research on their role in shaping professional work. Existing research has primarily focused on how platforms generate new forms of work, such as micro-tasking and crowdworking. There is limited understanding, however, about what forms professional work might take place on platforms, and, perhaps more importantly, how platforms can establish professionalism, primarily in contexts where this is under-developed or -valued. Our paper illustrates how this can be achieved drawing on a longitudinal qualitative study of a non-profit platform that is dedicated to delivering free online health education in post-conflict countries. The paper discusses four mechanisms through which platforms make up professionals: standardisation of clinical practice; normalisation of professional behaviour; development of medical knowledge; and inculcation of values. It then aims to discuss the paradoxical bureaucratic effects platforms may have as they enable those mechanisms and the potential colonising consequences they may engender.

Funding

Exploring the role of digital health platforms in improving healthcare practice and delivery in developing countries: The case of MedicineAfrica; G2797; BRITISH ACADEMY; SRG19/191207

History

Publication status

  • Published

File Version

  • Accepted version

Journal

UK Academy for Information Systems Conference Proceedings 2021

Publisher

UKAIS

Article number

a6

Event name

UK Academy of Information Systems (UKAIS) Annual Conference

Event location

Online

Event type

conference

Event date

23 - 24 March 2021

Place of publication

London

ISBN

9780956027214

Department affiliated with

  • Management Publications

Full text available

  • Yes

Peer reviewed?

  • Yes

Legacy Posted Date

2021-03-09

First Open Access (FOA) Date

2021-04-08

First Compliant Deposit (FCD) Date

2021-03-09

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