Petrakaki et al UKAIS 2021 FINAL 05MARCH21.pdf (113.06 kB)
Establishing professionalism through digital health platforms
conference contribution
posted on 2023-06-09, 23:15 authored by Dimitra PetrakakiDimitra Petrakaki, Petros Chamakiotis, Jonathan BamberDespite the emerging interest in (health) platforms, there is limited research on their role in shaping professional work. Existing research has primarily focused on how platforms generate new forms of work, such as micro-tasking and crowdworking. There is limited understanding, however, about what forms professional work might take place on platforms, and, perhaps more importantly, how platforms can establish professionalism, primarily in contexts where this is under-developed or -valued. Our paper illustrates how this can be achieved drawing on a longitudinal qualitative study of a non-profit platform that is dedicated to delivering free online health education in post-conflict countries. The paper discusses four mechanisms through which platforms make up professionals: standardisation of clinical practice; normalisation of professional behaviour; development of medical knowledge; and inculcation of values. It then aims to discuss the paradoxical bureaucratic effects platforms may have as they enable those mechanisms and the potential colonising consequences they may engender.
Funding
Exploring the role of digital health platforms in improving healthcare practice and delivery in developing countries: The case of MedicineAfrica; G2797; BRITISH ACADEMY; SRG19/191207
History
Publication status
- Published
File Version
- Accepted version
Journal
UK Academy for Information Systems Conference Proceedings 2021Publisher
UKAISPublisher URL
Article number
a6Event name
UK Academy of Information Systems (UKAIS) Annual ConferenceEvent location
OnlineEvent type
conferenceEvent date
23 - 24 March 2021Place of publication
LondonISBN
9780956027214Department affiliated with
- Management Publications
Full text available
- Yes
Peer reviewed?
- Yes
Legacy Posted Date
2021-03-09First Open Access (FOA) Date
2021-04-08First Compliant Deposit (FCD) Date
2021-03-09Usage metrics
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