Innovation in consulting firms: an area to explore

Lemus Aguilar, Isaac and Hidalgo, Antonio (2015) Innovation in consulting firms: an area to explore. In: Cortés, Pablo, Maeso-González, Elvira and Escudero-Santana, Alejandro (eds.) Enhancing synergies in a collaborative environment. Lecture Notes in Management and Industrial Engineering . Springer International Publishing, Switzerland, pp. 335-342. ISBN 9783319140773

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Abstract

Services are the most representative sector in developed economies due to their contribution to GDP and employment. Consulting firms are classified as part of the Knowledge Intensive Business Services (KIBS) and provide professional services to all types of organizations. Consulting firms usually innovate with their customers and suppliers in a nurturing environment for value co-creation. This environment is project-based, process-oriented and with intensive knowledge exchange among all stakeholders. Based on literature review, it has been found that despite the existence of frameworks for service innovation, none of them have specifically focused on consulting firms. Further implications on this issue are addressed for both academics and practitioners.

Item Type: Book Section
Schools and Departments: University of Sussex Business School > SPRU - Science Policy Research Unit
SWORD Depositor: Mx Elements Account
Depositing User: Mx Elements Account
Date Deposited: 09 Sep 2020 08:49
Last Modified: 09 Sep 2020 08:49
URI: http://sro.sussex.ac.uk/id/eprint/93638

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