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Innovation in consulting firms: an area to explore

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posted on 2023-06-09, 21:32 authored by Isaac Lemus Aguilar, Antonio Hidalgo
Services are the most representative sector in developed economies due to their contribution to GDP and employment. Consulting firms are classified as part of the Knowledge Intensive Business Services (KIBS) and provide professional services to all types of organizations. Consulting firms usually innovate with their customers and suppliers in a nurturing environment for value co-creation. This environment is project-based, process-oriented and with intensive knowledge exchange among all stakeholders. Based on literature review, it has been found that despite the existence of frameworks for service innovation, none of them have specifically focused on consulting firms. Further implications on this issue are addressed for both academics and practitioners.

History

Publication status

  • Published

File Version

  • Published version

Publisher

Springer International Publishing

Page range

335-342

Pages

379.0

Book title

Enhancing synergies in a collaborative environment

Place of publication

Switzerland

ISBN

9783319140773

Series

Lecture Notes in Management and Industrial Engineering

Department affiliated with

  • SPRU - Science Policy Research Unit Publications

Full text available

  • No

Peer reviewed?

  • No

Editors

Elvira Maeso-González, Alejandro Escudero-Santana, Pablo Cortés

Legacy Posted Date

2020-09-09

First Compliant Deposit (FCD) Date

2020-09-09

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