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Innovation in consulting firms: an area to explore
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posted on 2023-06-09, 21:32 authored by Isaac Lemus Aguilar, Antonio HidalgoServices are the most representative sector in developed economies due to their contribution to GDP and employment. Consulting firms are classified as part of the Knowledge Intensive Business Services (KIBS) and provide professional services to all types of organizations. Consulting firms usually innovate with their customers and suppliers in a nurturing environment for value co-creation. This environment is project-based, process-oriented and with intensive knowledge exchange among all stakeholders. Based on literature review, it has been found that despite the existence of frameworks for service innovation, none of them have specifically focused on consulting firms. Further implications on this issue are addressed for both academics and practitioners.
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- Published
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- Published version
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Springer International PublishingPublisher URL
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Page range
335-342Pages
379.0Book title
Enhancing synergies in a collaborative environmentPlace of publication
SwitzerlandISBN
9783319140773Series
Lecture Notes in Management and Industrial EngineeringDepartment affiliated with
- SPRU - Science Policy Research Unit Publications
Full text available
- No
Peer reviewed?
- No
Editors
Elvira Maeso-González, Alejandro Escudero-Santana, Pablo CortésLegacy Posted Date
2020-09-09First Compliant Deposit (FCD) Date
2020-09-09Usage metrics
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