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Resolving paradoxes in IT success through IT ambidexterity: the moderating role of uncertain environments
journal contribution
posted on 2023-06-07, 07:27 authored by Tahir Abbas Syed, Constantin Blome, Thanos PapadopoulosAs information technology (IT) success is both essential and elusive, researchers and practitioners are faced with an ongoing challenge to determine what IT capabilities should be developed to ensure IT success. Drawing on the paradox and ambidexterity theory, we highlight paradoxes in IT success and propose that firms manage these paradoxes by developing an IT ambidexterity capability. We hypothesize that IT ambidexterity capability enhances IT success, and that uncertain environments strengthen this relationship. Our hypotheses find support in a sample of 292 British high-tech firms. This research contributes to conceptualize paradoxes in IT success and advances the theory for a more comprehensive understanding of the impacts of IT ambidexterity capability.
History
Publication status
- Published
File Version
- Accepted version
Journal
Information and ManagementISSN
0378-7206Publisher
ElsevierExternal DOI
Issue
6Volume
57Article number
a103345Department affiliated with
- Management Publications
Full text available
- Yes
Peer reviewed?
- Yes
Legacy Posted Date
2020-07-07First Open Access (FOA) Date
2022-07-09First Compliant Deposit (FCD) Date
2020-07-07Usage metrics
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