Resolving paradoxes in IT success through IT ambidexterity: the moderating role of uncertain environments

Syed, Tahir Abbas, Blome, Constantin and Papadopoulos, Thanos (2020) Resolving paradoxes in IT success through IT ambidexterity: the moderating role of uncertain environments. Information and Management, 57 (6). a103345. ISSN 0378-7206

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Abstract

As information technology (IT) success is both essential and elusive, researchers and practitioners are faced with an ongoing challenge to determine what IT capabilities should be developed to ensure IT success. Drawing on the paradox and ambidexterity theory, we highlight paradoxes in IT success and propose that firms manage these paradoxes by developing an IT ambidexterity capability. We hypothesize that IT ambidexterity capability enhances IT success, and that uncertain environments strengthen this relationship. Our hypotheses find support in a sample of 292 British high-tech firms. This research contributes to conceptualize paradoxes in IT success and advances the theory for a more comprehensive understanding of the impacts of IT ambidexterity capability.

Item Type: Article
Keywords: IT ambidexterity, IT success, paradox and ambidexterity theory, environmental dynamism, environmental complexity
Schools and Departments: University of Sussex Business School > Management
Depositing User: Constantin Blome
Date Deposited: 07 Jul 2020 08:34
Last Modified: 23 Jul 2020 13:45
URI: http://sro.sussex.ac.uk/id/eprint/92381

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