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Stakeholder engagement in a sustainable sales and operations planning process

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Version 2 2023-06-07, 08:50
Version 1 2023-06-07, 07:25
journal contribution
posted on 2023-06-07, 08:50 authored by Samuel Roscoe, Nachiappan SubramanianNachiappan Subramanian, Romina Prifti, Lin Wu
The purpose of this paper is to understand how companies can transition to a sustainable sales and operations planning process to improve economic, environmental, and social performance. Data are collected from a survey of 120 managers in China's manufacturing sector and analyzed using partial least square-based structural equation modeling. Drawing on life cycle theory and stakeholder theory, we argue that the conventional sales and operations planning (S&OP) process is internally focused and myopic, which over time leads to path dependencies and structural inertia. We find that firms can break free from this structural inertia by engaging external stakeholder groups that challenge the status quo and prompt organizational change. The paper contributes to theory by combining the key tenets of life cycle theory and stakeholder theory to explain how companies can transition to a sustainable S&OP process.

History

Publication status

  • Published

File Version

  • Published version

Journal

Business Strategy and the Environment

ISSN

0964-4733

Publisher

Wiley

Page range

1-16

Department affiliated with

  • Management Publications

Full text available

  • No

Peer reviewed?

  • Yes

Legacy Posted Date

2020-07-06

First Open Access (FOA) Date

2020-07-23

First Compliant Deposit (FCD) Date

2020-07-06

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