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A classification of resources for employee-based value creation and a future research agenda
journal contribution
posted on 2023-06-07, 07:06 authored by Achilleas Boukis, Sertan KabadayiThis conceptual paper aspires to provide a theoretically sound understanding of the value creation process of a specific value network (i.e., firm–employee context). Drawing on service-logic and resource-based frameworks, a classification of four diverse resource types in an organizational context is introduced (i.e., core, augmented, add-on, peripheral resources), based on their exchangeability and their contribution to employees' value creation and co-creation. This classification enables a better understanding of the nature and the unique features of different firm–employee exchanges in an organizational context, and delineates each type's distinctive role in employee-based value creation activities. Four propositions derive from this classification; this suggests that not all resource types can be exchanged and that the relative contribution of various firm–employee exchanges to value creation is asymmetrical. A future research agenda is also presented, discussing the potential implications of this classification for contemporary organizations.
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Publication status
- Published
File Version
- Accepted version
Journal
European Management JournalISSN
0263-2373Publisher
ElsevierExternal DOI
Department affiliated with
- Strategy and Marketing Publications
Full text available
- Yes
Peer reviewed?
- Yes
Legacy Posted Date
2020-05-27First Open Access (FOA) Date
2022-06-17First Compliant Deposit (FCD) Date
2020-05-27Usage metrics
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