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A manifesto for cognitive ergonomics: re-evaluating technology usability for the 21st century
Version 2 2023-06-12, 09:21
Version 1 2023-06-09, 20:35
conference contribution
posted on 2023-06-12, 09:21 authored by Harry WitchelHarry Witchel, Carina E I WestlingComputer infiltration into the workplace and society has been extensive, yet the ideals of efficacy, efficiency and satisfaction have not been wholly met. We propose an ambitious framework to take forward Cognitive Ergonomics. We define Cognitive Ergonomics as an interdisciplinary field of research and practice dedicated towards: • Improving human wellbeing, mankind and our environment • By understanding and supporting human cognition • When at work or performing goal-directed tasks • With computers and other engineered artefacts. This revitalizing framework will be based on: • Interdisciplinary Research • Research-based Policy • Education The proposed interdisciplinary framework will refocus on the classical facets of usability and include work-relevant emotions as well as understanding the minimal requirements for successful interactions (including understanding agency). The research-based policy will focus on efficacy in terms of human cognitive ergonomics in a holistic perspective (i.e. producing the effects we want without adverse effects). This will include complex questions about interface design in the context of the organisational and business models that influence its development (e.g. monetization). The educational concerns will focus on efficiency and include minimal programmes for all computer scientists and all end-users, as well as the consequences of digital mediation in learning generally. This framework will differentiate cognitive ergonomics from its cognate fields of Human-Computer Interaction and Psychology, and address a gap between the social sciences and engineering that has become more urgent in the past 5-10 years. It is ideally suited to be carried forward by the European Association of Cognitive Ergonomics, as this framework is specifically a collaborative effort grounded in European intellectual and scientific tradition; a perspective that offers a much-needed contrast and complement to Anglosphere research and development agendas in interactive technologies.
History
Publication status
- Published
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- Published version
Journal
CEUR Workshop ProceedingsISSN
1613-0073Publisher
CEUR Workshop ProceedingsPublisher URL
Volume
2539Page range
26-35Event name
Proceedings of the International Workshop on Rethinking Cognitive Ergonomics co-located with the 31th European Conference on Cognitive Ergonomics (ECCE 2019)Event location
Belfast, UKEvent type
conferenceEvent date
September 10th, 2019Department affiliated with
- BSMS Neuroscience Publications
Full text available
- No
Peer reviewed?
- Yes
Legacy Posted Date
2020-02-12First Open Access (FOA) Date
2020-02-12First Compliant Deposit (FCD) Date
2020-02-11Usage metrics
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