Manning et al. 2018 Oxford Handbook Global Sourcing NEW WP.pdf (374.27 kB)
Global sourcing of business processes: history, effects, and future trends
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posted on 2023-06-09, 19:13 authored by Stephan ManningStephan Manning, Marcus M Larsen, Chacko G KannothraWe review key drivers, trends and consequences of global sourcing of business processes – the sourcing of administrative and more knowledge-intensive processes from globally dispersed locations. We argue that global sourcing, which is also associated with ‘offshoring’ and ‘offshore outsourcing’, has co-evolved over the past three decades with the advancement of information and communication technology (ICT), a growing pool of low-cost, yet often qualified labor and expertise in developing countries, and increasing client-side global sourcing experience. We show how this dynamic has led firms to develop new global capabilities, governance and business models, changed the geographic distribution of work and expertise, and promoted the emergence of new geographic knowledge services clusters. We further introduce three new trends – the emergence of global delivery models, ICT- enabled service automation, and impact sourcing – and discuss future directions for research.
History
Publication status
- Published
File Version
- Accepted version
Publisher
Oxford University PressPublisher URL
Page range
407-426Book title
The new Oxford handbook of economic geographyPlace of publication
OxfordISBN
9780198755609Series
Oxford Handbooks OnlineDepartment affiliated with
- Strategy and Marketing Publications
Full text available
- Yes
Peer reviewed?
- Yes
Editors
Maryann P Feldman, Meric S Gertler, Gordon L Clark, Dariusz WojcikLegacy Posted Date
2019-10-03First Open Access (FOA) Date
2020-01-11First Compliant Deposit (FCD) Date
2019-10-03Usage metrics
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