From blind spots to hotspots: How knowledge services clusters develop and attract foreign investment

Manning, Stephan, Ricart, Joan E, Rosatti Rique, Maria Soledad and Lewin, Arie Y (2010) From blind spots to hotspots: How knowledge services clusters develop and attract foreign investment. Journal of International Management, 16 (4). pp. 369-382. ISSN 1075-4253

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This paper explores local and global dynamics underlying the development of knowledge services clusters, which we define as new geographic concentrations of technical talent and service providers offering upstream technical and knowledge-intensive business services to regional and global clients. Taking a co-evolutionary perspective on the development of knowledge services clusters in Latin America, based on data from the Offshoring Research Network (ORN), we find that cluster growth results from intersecting trajectories: the emergence of local talent pools and capabilities initially serving local and regional demand; broadening global search for talent and expertise by multinational corporations; and internationalization strategies of service providers competing to serve global clients. Findings suggest that increasing commoditization of knowledge services opens up windows of opportunity for new clusters, but also involves challenges for sustainable growth. Results may stimulate future research on global sourcing and cluster development.

Item Type: Article
Keywords: Knowledge services, cluster development, emerging economies, global sourcing, location choices, service capabilities, commoditization
Schools and Departments: University of Sussex Business School > Business and Management
Subjects: H Social Sciences > H Social Sciences (General)
Depositing User: Stephan Manning
Date Deposited: 23 Sep 2019 19:00
Last Modified: 24 Sep 2019 07:00

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