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Logistics service provider selection for disaster preparation: a socio-technical systems perspective

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Version 2 2023-06-12, 08:55
Version 1 2023-06-09, 16:21
journal contribution
posted on 2023-06-12, 08:55 authored by Seongtae Kim, M Ramkumar, Nachiappan SubramanianNachiappan Subramanian
Since 1990s, the world has seen a lot of advances in providing humanitarian aid through sophisticated logistics operations. The current consensus seems to be that humanitarian relief organizations (HROs) can improve their relief operations by collaborating with logistics service providers (CLSPs) in the commercial sector. The question remains: how can HROs select the most appropriate CLSP for disaster preparation? Despite its practical significance, no explicit effort has been done to identify the criteria/factors in prioritising and selecting a CLSP for disaster relief. The present study aims to address this gap by consolidating the list of criteria from a socio-technical systems (STS) perspective. Then, to handle the interdependence among the criteria derived from the STS, we develop a hybrid multi-criteria decision making model for CLSP selection in the disaster preparedness stage. The proposed model is then evaluated by a real-life case study, providing insights into the decision-makers in both HROs and CLSPs.

History

Publication status

  • Published

File Version

  • Published version

Journal

Annals of Operations Research

ISSN

0254-5330

Publisher

Springer

Department affiliated with

  • Management Publications

Full text available

  • No

Peer reviewed?

  • Yes

Legacy Posted Date

2019-01-03

First Open Access (FOA) Date

2019-01-03

First Compliant Deposit (FCD) Date

2019-01-03

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