Good work, wellbeing and changes in performance outcomes: illustrating the effects of good people management practices with an analysis of the National Health Service

Ogbonnaya, Chidiebere and Daniels, Kevin (2017) Good work, wellbeing and changes in performance outcomes: illustrating the effects of good people management practices with an analysis of the National Health Service. Technical Report. What Works Centre for Wellbeing.

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Abstract

This report illustrates the effect of good people management with an analysis of the National Health Service.

The report found Trusts that made the most extensive use of good people management practices were over three times more likely to have the lowest levels of staff sickness absence and at least four times more likely to have the most satisfied patients.

They were also more than twice as likely to have staff with the highest levels of job satisfaction compared to NHS Trusts that made least use of these practices, and over three times more likely to have staff with the highest levels of engagement.

No link was found between people management practices and patient mortality.

Item Type: Reports and working papers (Technical Report)
Schools and Departments: School of Business, Management and Economics > Business and Management
Research Centres and Groups: Future of Work Hub
Related URLs:
Depositing User: Chidiebere Ogbonnaya
Date Deposited: 28 Aug 2018 14:41
Last Modified: 28 Aug 2018 14:41
URI: http://sro.sussex.ac.uk/id/eprint/78320

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