Ogbonnaya and Valizade, 2018 - High performance work practices, employee outcomes, and organizational performance. A 2-1-2 multilevel mediation analysis.pdf (554.68 kB)
High performance work practices, employee outcomes and organizational performance: a 2-1-2 multilevel mediation analysis
journal contribution
posted on 2023-06-09, 14:47 authored by Chidiebere Ogbonnaya, Danat ValizadeThis study examines the mediating role of employee outcomes in terms of the relationship between high-performance work practices (HPWP) and organizational performance. The study presents a 2-1-2 multilevel meditation model in which HPWP and organizational performance (staff absenteeism and patient satisfaction) are measured at the organizational level (Level-2), and employee outcomes at the individual level (Level-1). Using secondary data from the British National Health Service, evidence was found for a direct positive relationship between HPWP and employee outcomes (job satisfaction and employee engagement). Both job satisfaction and employee engagement mediated a negative relationship between HPWP and staff absenteeism, but the positive relationship between HPWP and patient satisfaction was mediated by job satisfaction only. We outline the research methodology and discuss practical implications for our findings.
History
Publication status
- Published
File Version
- Accepted version
Journal
The International Journal of Human Resource ManagementISSN
0958-5192Publisher
Taylor & FrancisExternal DOI
Issue
2Volume
29Page range
239-259Department affiliated with
- Management Publications
Research groups affiliated with
- Future of Work Hub Publications
Full text available
- Yes
Peer reviewed?
- Yes
Legacy Posted Date
2018-08-28First Open Access (FOA) Date
2018-08-28First Compliant Deposit (FCD) Date
2018-08-24Usage metrics
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