Measuring consumer-based brand authenticity

Napoli, Julie, Dickinson, Sonia J, Beverland, Michael B and Farrelly, Francis (2014) Measuring consumer-based brand authenticity. Journal of Business Research, 67 (6). pp. 1090-1098. ISSN 0148-2963

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Postmodern consumers use brands to create an authentic self and to reconnect to place, time, culture and others. Although previous research has identified that consumers draw on a range of cues in order to attribute authenticity to branded objects, no scales exist to measure the construct of brand authenticity. Building on the existing literature, this paper uses quantitative methods to develop a psychometrically robust measure of brand authenticity from a consumer's perspective. Findings demonstrate convergent, discriminant and predictive validity, whereby 14 items represent three interrelated first order factors labeled quality commitment, sincerity and heritage that correspond with a higher order brand authenticity construct. This study extends our understanding of the consumption of authenticity. Moreover, it provides a tool by which firms can evaluate the effectiveness of strategic decisions designed to deliver an authentic brand offering to consumers. Limitations and directions for future research are discussed.

Item Type: Article
Keywords: Brand, authenticity, scale development, brand equity
Schools and Departments: University of Sussex Business School > Business and Management
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Depositing User: Michael Beverland
Date Deposited: 30 Jul 2018 14:21
Last Modified: 30 Jul 2018 14:21
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