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Value-in-use of e-maintenance in service provision: survey analysis and future research agenda
conference contribution
posted on 2023-06-09, 14:02 authored by Maria HolgadoMaria Holgado, Marco Macchi, Luca FumagalliServitisation strategies entail many benefits to manufacturing industry. In this context, e-maintenance can bring support to new industrial services by enhancing the effectiveness of service delivery processes, thus, improving the ultimate benefits obtained by service provision. This article presents a study on the value-in-use that different technological innovations can offer to maintenance service provision. The final results of a survey capturing experts’ knowledge into a method for value analysis are discussed and eventually a future research agenda is suggested to investigate further how the use of e-maintenance technologies can potentiate the value-in-use of industrial service provision.
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Publication status
- Published
File Version
- Accepted version
Journal
IFAC-PapersOnLineISSN
2405-8963Publisher
ElsevierExternal DOI
Issue
28Volume
49Page range
138-143Event name
3rd IFAC Workshop on Advanced Maintenance Engineering, Services and Technology AMEST 2016:Event location
Biarritz, FranceEvent type
conferenceEvent date
19—21 October 2016Department affiliated with
- Business and Management Publications
Full text available
- Yes
Peer reviewed?
- Yes
Legacy Posted Date
2018-08-03First Open Access (FOA) Date
2018-08-03First Compliant Deposit (FCD) Date
2018-08-02Usage metrics
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