Continuous improvement planning through sustainability assessment of product-service systems

Negri, Elisa, Holgado, Maria, Wagner, Dirk, Grefrath, Christian, Macchi, Marco and Gudergan, Gerhard (2016) Continuous improvement planning through sustainability assessment of product-service systems. International Journal of Productivity and Quality Management, 18 (2/3). p. 168. ISSN 1746-6474

[img] PDF - Accepted Version
Download (1MB)


The paper presents a methodology for the integrated sustainability assessment of a product-service system lifecycle, with the purpose to support continuous improvement on the side both of the manufacturer and of the user. Its eight steps are an extension of ISO 14040 life cycle assessment and consider all three sustainability dimensions – economic, environmental and social – and a service perspective, using the service unit. A set of indicators for the three dimensions, aligned to the service unit concept, is proposed based on literature suggestions.

Item Type: Article
Keywords: Product Service Systems; sustainability assessment; life cycle; service unit; sustainability dimensions; environmental assessment; ISO 14040; economic assessment; social assessment; impact categories; sustainability indicators; Total Quality Management; continuous improvement.
Schools and Departments: School of Business, Management and Economics > Business and Management
Depositing User: Maria Holgado Granados
Date Deposited: 16 Apr 2018 16:01
Last Modified: 02 Jul 2019 16:02

View download statistics for this item

📧 Request an update