Toward better understanding of interaction dynamics in multicultural teams:

Silberzahn, Raphael and Chen, Ya-ru (2012) Toward better understanding of interaction dynamics in multicultural teams:. In: Looking Back, Moving Forward: A Review of Group and Team-Based Research. Research on Managing Groups and Teams, 15 . Emerald Group Publishing Limited, pp. 327-357. ISBN 9781781900307

[img] PDF - Published Version
Restricted to SRO admin only

Download (612kB)


Purpose – Existing research in organizational behavior and social psychology focuses on comparisons in behaviors and attitudes across national groups, instead of studies on interactions among individuals with different national cultural backgrounds. In this chapter, we hope to motivate efforts within cross-national literatures to address some
largely unexamined questions regarding dynamics in multicultural diverse teams.

Design/approach – Through a review of the prior perspectives on multicultural teams and a summary of findings in a recent meta-analysis study on multicultural teams in both single nation and multinational settings, we critique the limitations of the current perspectives and propose a new
theoretical framework that draws on status perspectives in sociological and ethological research.

Findings – Drawing from status literatures, we explore how the status construction process and the status differential hierarchy of the team may affect trust, psychological safety, and creative problem solving of complex tasks in multicultural teams.

Originality/value – We propose a new theoretical angle of status for future research on interaction dynamics in multicultural teams, and diverse teams in general.

Item Type: Book Section
Schools and Departments: University of Sussex Business School > Business and Management
Depositing User: Raphael Silberzahn
Date Deposited: 07 Feb 2018 09:17
Last Modified: 29 May 2018 15:09

View download statistics for this item

📧 Request an update