Assessing the readiness to implement lean in healthcare institutions – a case study

Narayanamurthy, Gopalakrishnan, Gurumurthy, Anand, Subramanian, Nachiappan and Moser, Roger (2018) Assessing the readiness to implement lean in healthcare institutions – a case study. International Journal of Production Economics, 197. pp. 123-142. ISSN 0925-5273

[img] PDF - Accepted Version
Download (1MB)


We develop a lean readiness framework and an assessment methodology to quantify the readiness of healthcare institutions for implementing lean. We use stakeholder theory and work with a lean implementation team responsible for process improvement in a healthcare group to develop the framework. The framework uses fuzzy based input derived from the stakeholders of the healthcare institution to generate an overall ranking through ideal solution technique. The assessment method derives input from the readiness scores shared by various stakeholders. The ranking suggests future improvement areas to prepare the healthcare institution for a lean implementation project. We provide an alternative perspective of assessing the lean readiness of healthcare institutions before beginning a lean implementation project for both researchers and practitioners. Our research is the first to develop a lean readiness framework for healthcare institutions and demonstrate it using an assessment technique.

Item Type: Article
Schools and Departments: University of Sussex Business School > Management
Depositing User: Nachiappan Subramanian
Date Deposited: 17 Jan 2018 08:11
Last Modified: 12 Nov 2019 14:03

View download statistics for this item

📧 Request an update