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Assessing the readiness to implement lean in healthcare institutions – a case study
journal contribution
posted on 2023-06-09, 11:39 authored by Gopalakrishnan Narayanamurthy, Anand Gurumurthy, Nachiappan SubramanianNachiappan Subramanian, Roger MoserWe develop a lean readiness framework and an assessment methodology to quantify the readiness of healthcare institutions for implementing lean. We use stakeholder theory and work with a lean implementation team responsible for process improvement in a healthcare group to develop the framework. The framework uses fuzzy based input derived from the stakeholders of the healthcare institution to generate an overall ranking through ideal solution technique. The assessment method derives input from the readiness scores shared by various stakeholders. The ranking suggests future improvement areas to prepare the healthcare institution for a lean implementation project. We provide an alternative perspective of assessing the lean readiness of healthcare institutions before beginning a lean implementation project for both researchers and practitioners. Our research is the first to develop a lean readiness framework for healthcare institutions and demonstrate it using an assessment technique.
History
Publication status
- Published
File Version
- Accepted version
Journal
International Journal of Production EconomicsISSN
0925-5273Publisher
ElsevierExternal DOI
Volume
197Page range
123-142Department affiliated with
- Management Publications
Full text available
- Yes
Peer reviewed?
- Yes
Legacy Posted Date
2018-01-17First Open Access (FOA) Date
2019-09-01First Compliant Deposit (FCD) Date
2018-01-17Usage metrics
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