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Discovery AND disorder

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posted on 2023-06-09, 09:34 authored by Antony GrovesAntony Groves
Discovery is not a straightforward process, if it were some of us would be out of the job. However this should not excuse unpredictable tools and searches; some obstacles are reasonable to expect and some are not. How would a 110m hurdler feel if an extra barrier were added or if the first was moved 10ft forward? The answer is that we’d only know how they felt if we asked them or maybe observed their next race. The focus of this post is not intended to be UX though, but instead teaching, specifically how we talk to our users about fallible discovery services.

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CILIP Multimedia Information & Technology Group

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2018-01-02

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2018-01-02

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2018-01-02

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