Groves, Antony (2017) Discovery AND disorder. CILIP Multimedia Information & Technology Group.

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Abstract

Discovery is not a straightforward process, if it were some of us would be out of the job. However this should not excuse unpredictable tools and searches; some obstacles are reasonable to expect and some are not. How would a 110m hurdler feel if an extra barrier were added or if the first was moved 10ft forward? The answer is that we’d only know how they felt if we asked them or maybe observed their next race. The focus of this post is not intended to be UX though, but instead teaching, specifically how we talk to our users about fallible discovery services.

Item Type:	Other
Schools and Departments:	Professional Services > Library
Subjects:	Z Bibliography. Library Science. Information Resources > Z0665 Library Science. Information Science Z Bibliography. Library Science. Information Resources > Z0719 Libraries (General)
Depositing User:	Antony Groves
Date Deposited:	02 Jan 2018 14:22
Last Modified:	02 Jan 2018 14:22
URI:	http://sro.sussex.ac.uk/id/eprint/72564

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