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Performance measurement systems, TQM, and multi-level firm performance: a person-organisation fit perspective

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posted on 2023-06-09, 08:22 authored by Jo-Ting Wei, Yeun Wen Chang, Xiaoxiang ZhangXiaoxiang Zhang, Hsin-Hung Wu
For firms implementing TQM, there is a need to redesign performance measurement systems (PMS). Innovated PMS ought to have measurement diversity in their structure with considering the spirit of TQM and emphasize the congruence of goals between employees and firms by adding the viewpoint of person-organisation fit (P-O fit). This paper adopts structural equation modeling (SEM) to examine Taiwanese manufacturing firms to study the association between the P-O fit of PMS and the implementation of TQM, as well as the effects of the adaptation of both to firm performance. Particularly, this paper examines firm performance at multiple levels and gathers data from multiple sources, including archival files and self-reported data from surveys.

History

Publication status

  • Published

File Version

  • Accepted version

Journal

Total Quality Management & Business Excellence

ISSN

1478-3363

Publisher

Taylor and Francis

Department affiliated with

  • Business and Management Publications

Full text available

  • Yes

Peer reviewed?

  • Yes

Legacy Posted Date

2017-10-19

First Open Access (FOA) Date

2019-04-17

First Compliant Deposit (FCD) Date

2017-10-19

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