Current concepts of communication skills training in oncology

Fallowfield, L. J. and Jenkins, V. A. (2006) Current concepts of communication skills training in oncology. Recent Results in Cancer Research, 168. pp. 105-12. ISSN 0080-0015

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Too many patients leave their consultations with insufficient understanding about their diagnosis, prognosis, the need for further diagnostic tests, the management plans, or the therapeutic intent of treatment. This situation is not entirely due to paternalism or a lack of awareness that patients worldwide desire more information, but rather a reflection of the dismal communication skills training that most healthcare professionals receive. There have been many developments aimed at rectifying this situation, but there are still too few publications available demonstrating efficacy. Nevertheless, evidence shows that communication skills can be taught and that if taught well then the impact endures into the clinic. This chapter looks at some of the history of good evidence-based interventions to improve communication and makes a plea for more research-based evidence for improved patient outcomes following training. Unless attention and resources are given to help healthcare professionals in this core clinical skill then we will never be able to help patients and their families take an informed and educated role in their own cancer care.

Item Type: Article
Keywords: *Communication Education, Medical/*methods Humans Medical Oncology/*education Neoplasms/*therapy *Physician-Patient Relations
Schools and Departments: Brighton and Sussex Medical School > Sussex Health Outcomes Research & Education in Cancer (SHORE-C)
Subjects: R Medicine > RC Internal medicine > RC0254 Neoplasms. Tumors. Oncology Including cancer and carcinogens
Depositing User: Tracy Woodcock
Date Deposited: 15 Dec 2006
Last Modified: 29 Sep 2017 11:24
Google Scholar:35 Citations
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