The future of research in employee engagement

In this thought piece, Katie explores the differences in the way that academics and practitioners conceptualise and approach engagement – differences that do not seem to be lessening over time. She poses seven key areas that are ripe for future engagement research, starting with the fundamental question, ‘what is engagement?’. Employee engagement is a fascinating area for both quantitative and qualitative research, and it will be interesting to see if there will be greater convergence between academics and practitioners in the future.