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A knowledge management perspective of corporate social responsibility

journal contribution
posted on 2023-06-09, 03:17 authored by Lutz Preuss, Jose-Rodrigo Córdoba-Pachon
Purpose: Companies increasingly find themselves under pressure to adopt socially responsible forms of operation. Since organizational change is crucially influenced by knowledge creation and sense-making, this paper aims to determine how knowledge management (KM) processes can foster (or impede) progress towards corporate social responsibility (CSR). Design/methodology/approach: The paper reviews the KM literature to identify areas of knowledge management that are particularly relevant to managing a company's social and environmental externalities. Findings: Distinguishing between two related but analytically distinct approaches to knowledge management, namely an element and a process view, the paper develops a conceptual model of how knowledge management can impact on CSR. Originality/value: Distinguishing between elements of knowledge and processes of managing these allows a more systematic and comprehensive approach to managing knowledge around CSR.

History

Publication status

  • Published

Journal

Corporate Governance: The international journal of business in society

ISSN

1472-0701

Publisher

Emerald

Issue

4

Volume

9

Page range

517-527

Department affiliated with

  • Business and Management Publications

Full text available

  • No

Peer reviewed?

  • Yes

Legacy Posted Date

2016-10-04

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