A knowledge management perspective of corporate social responsibility

Preuss, Lutz and Córdoba-Pachon, Jose-Rodrigo (2009) A knowledge management perspective of corporate social responsibility. Corporate Governance: The international journal of business in society, 9 (4). pp. 517-527. ISSN 1472-0701

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Purpose: Companies increasingly find themselves under pressure to adopt socially responsible forms of operation. Since organizational change is crucially influenced by knowledge creation and sense-making, this paper aims to determine how knowledge management (KM) processes can foster (or impede) progress towards corporate social responsibility (CSR).
Design/methodology/approach: The paper reviews the KM literature to identify areas of knowledge management that are particularly relevant to managing a company's social and environmental externalities.
Findings: Distinguishing between two related but analytically distinct approaches to knowledge management, namely an element and a process view, the paper develops a conceptual model of how knowledge management can impact on CSR.
Originality/value: Distinguishing between elements of knowledge and processes of managing these allows a more systematic and comprehensive approach to managing knowledge around CSR.

Item Type: Article
Schools and Departments: University of Sussex Business School > Business and Management
Depositing User: Stacey Goldup
Date Deposited: 04 Oct 2016 14:10
Last Modified: 04 Oct 2016 14:10
URI: http://sro.sussex.ac.uk/id/eprint/63851
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