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The meaning, antecedents and outcomes of employee engagement: a narrative synthesis
journal contribution
posted on 2023-06-08, 23:43 authored by Catherine Bailey, Adrian Madden, Kerstin Alfes, Luke FletcherThe claim that high levels of engagement can enhance organizational performance and individual wellbeing has not previously been tested through a systematic review of the evidence. To bring coherence to the diffuse body of literature on engagement, we conducted a systematic narrative evidence synthesis involving 214 studies that focused on the meaning, antecedents and outcomes of engagement. We identified six distinct conceptualizations of engagement, with the field dominated by the Utrecht Group’s ‘work engagement’ construct and measure, and by the theorization of engagement within the ‘job demands-resources’ framework. Five groups of factors served as antecedents to engagement: psychological states, job design, leadership, organizational and team factors, and organizational interventions. Engagement was found to be positively associated with individual morale, task performance, extra-role performance and organizational performance, and the evidence was most robust in relation to task performance. However, there was an over-reliance on quantitative, crosssectional, and self-report studies within the field which limited claims of causality. To address controversies over the commonly used measures and concepts in the field and gaps in the evidence base, we set out an agenda for future research that integrates emerging critical sociological perspectives on engagement with the psychological perspectives that currently dominate the field.
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Publication status
- Published
File Version
- Accepted version
Journal
International Journal of Management ReviewsISSN
1460-8545Publisher
WileyExternal DOI
Issue
1Volume
19Page range
31-53Department affiliated with
- Business and Management Publications
Full text available
- No
Peer reviewed?
- Yes
Legacy Posted Date
2015-12-10First Compliant Deposit (FCD) Date
2016-05-23Usage metrics
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