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Novice facilitators, scripts, and facilitated modelling workshops
journal contribution
posted on 2023-06-08, 20:01 authored by Elena Tavella, Thanos PapadopoulosThere is limited research on the use of scripts by novice facilitators (novices) in Facilitated Modelling (FM) workshops. To address this gap, this paper illustrates how novices—supported by scripts—switch between and combine facilitation skills and competencies to successfully manage FM workshops and achieve outcomes. This illustration is based on a micro-level analysis of a transcript from a Viable System Model workshop held in a food cooperative in Copenhagen, Denmark. Through our findings we identify two distinct script-supported FM behaviours and related script-supported facilitation practices that enable novices to (a) acquire skills and competencies; and (b) switch between and combine skills and competencies to successfully manage workshops and achieve outcomes. Our study links micro-level considerations to a meta-level framework that relates the script-supported FM behaviours and practices to different workshop outcomes, thereby extending script-supported FM theory. Best practice guidelines for the development and use of scripts by novices are also provided.
History
Publication status
- Published
Journal
Journal of the Operational Research SocietyISSN
0160-5682Publisher
Palgrave MacmillanExternal DOI
Issue
12Volume
66Page range
1967-1988Department affiliated with
- Business and Management Publications
Full text available
- No
Peer reviewed?
- Yes
Legacy Posted Date
2015-02-13Usage metrics
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