Marabelli, Marco and Newell, Sue (2010) The post-implementation phase of a large-scale integrative IT project. In: Parthasarathy, S (ed.) Enterprise Information Systems and Implementing IT Infrastructures: challenges and issues. Business Science Reference, Hershey, PA, pp. 180-194. ISBN 9781615206254
Full text not available from this repository.Abstract
In this chapter the authors focus on the iterative process that occurs within the implementation phase of an ERP which they depict as a series of learning cycles: managers make decisions, identify mistakes, and accumulate experience (lessons learned). They examine these “learning cycles” through the lens of absorptive capacity and they use a case study and a qualitative perspective. The authors identify a number of tradeoffs that represent the learning paths of Alpha Co. and find that such learning process is path dependent, organizational memory plays a fundamental role, and double loop cycles contribute in the development of absorptive capacity seen as a dynamic capability.
Item Type: | Book Section |
---|---|
Schools and Departments: | University of Sussex Business School > Business and Management |
Subjects: | H Social Sciences > HF Commerce > HF5001 Business |
Depositing User: | Catrina Hey |
Date Deposited: | 30 Oct 2014 11:25 |
Last Modified: | 30 Oct 2014 11:25 |
URI: | http://sro.sussex.ac.uk/id/eprint/50782 |