Understanding how HR systems work: the role of HR processes and HR practices

Monks, Kathy, Kelly, Gráinne, Conway, Edel, Flood, Patrick, Truss, Katie and Hannon, Enda (2013) Understanding how HR systems work: the role of HR processes and HR practices. Human Resource Management Journal, 23 (4). pp. 379-395. ISSN 0954-5395

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Despite the proliferation of studies of HR systems, there are still substantial gaps in our understanding of how such systems actually work. This article, by focusing on the neglected areas of HR philosophy and HR processes in the composition of HR systems, and by using a qualitative, employee-centred approach in the collection and analysis of data, provides new insights into the working of HR systems. Using data from interviews with 56 knowledge workers employed in the information and communications technology sector in Ireland and the UK, we explore employee-level reactions to two different types of HR systems. We highlight the various ways in which HR processes interact with HR practices and the different outcomes that may result, and we identify the key role of HR philosophy in HR system operation.

Item Type: Article
Schools and Departments: University of Sussex Business School > Business and Management
Subjects: H Social Sciences > H Social Sciences (General)
Depositing User: Joy Blake
Date Deposited: 17 Oct 2012 10:03
Last Modified: 14 Aug 2014 15:26
URI: http://sro.sussex.ac.uk/id/eprint/47911
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