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Psychosocial care for persons affected by emergencies and major incidents: a Delphi study to determine the needs of professional first responders for education, training and support

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posted on 2023-06-08, 13:40 authored by John DruryJohn Drury, Verity Kemp, Jonathan Newman, David Novelli, Christopher Doyle, Darren Walter, Richard Williams
Background The role of ambulance clinicians in providing psychosocial care in major incidents and emergencies is recognised in recent Department of Health guidance. The study described in this paper identified NHS professional first responders’ needs for education about survivors’ psychosocial responses, training in psychosocial skills, and continuing support. Method Ambulance staff participated in an online Delphi questionnaire, comprising 74 items (Round 1) on 7-point Likert scales. Second-round and third-round participants each received feedback based on the previous round, and responded to modified versions of the original items and to new items for clarification. Results One hundred and two participants took part in Round 1; 47 statements (64%) achieved consensus. In Round 2, 72 people from Round 1 participated; 15 out of 39 statements (38%) achieved consensus. In Round 3, 49 people from Round 2 participated; 15 out of 27 statements (59%) achieved consensus. Overall, there was consensus in the following areas: ‘psychosocial needs of patients’ (consensus in 34/37 items); ‘possible sources of stress in your work’ (8/9); ‘impacts of distress in your work’ (7/10); ‘meeting your own emotional needs’ (4/5); ‘support within your organisation’ (2/5); ‘needs for training in psychosocial skills for patients’ (15/15); ‘my needs for psychosocial training and support’ (5/6). Conclusions Ambulance clinicians recognise their own education needs and the importance of their being offered psychosocial training and support. The authors recommend that, in order to meet patients’ psychosocial needs effectively, ambulance clinicians are provided with education and training in a number of skills and their own psychosocial support should be enhanced.

History

Publication status

  • Published

File Version

  • Submitted version

Journal

Emergency Medicine Journal

ISSN

1472-0205

Publisher

BMJ

Issue

30

Page range

831-836

Department affiliated with

  • Anthropology Publications

Notes

This is an online first edition so there is no info on page numbers, volume etc. yet.

Full text available

  • Yes

Peer reviewed?

  • Yes

Legacy Posted Date

2012-11-14

First Compliant Deposit (FCD) Date

2012-11-14

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