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Negotiation in Service Orientation Environments
journal contribution
posted on 2023-06-08, 10:14 authored by Ahmed Elfatatry, Paul LayzellNo description supplied
History
Publication status
- Published
Journal
Communications of the ACMISSN
0001-0782Publisher URL
External DOI
Issue
8Volume
47Page range
103-108Pages
5.0Department affiliated with
- Informatics Publications
Notes
Originality: This paper establishes the nature of a software `as a service¿ rather than `a product¿ and is a precursor to wok on web services and service-oriented software. It addresses the commercial issues which need to be addressed for effective, high-level software services and maps these needs on to the then emerging delivery technologies. The originality of the paper arises from its establishment of key principles for effective service delivery. Rigour: This work is based upon social science models of supply chain management and service delivery, mapped into the technical domain of software. Significance: This work has started several lines of research into the delivery of the framework proposed in this paper (referenced below). A combined doctoral school across three universities (UMIST/Manchester, Durham and Keele) has been established with researchers working on delivery structures. Impact: The work has developed a community of interest currently supported by an EPSRC Network Grant (SOSorNet, EP/D036852/1). The work has also underpinned an EPSRC Distributed Information Management Grant (IBHIS, GR/R51971/01) which employs some of the techniques developed in this work. Citations: 15 Google Scholar.Full text available
- No
Peer reviewed?
- Yes
Legacy Posted Date
2012-02-07Usage metrics
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