Examining Users' Repertoire of Internet Applications

Rimmer, Jon, Wakeman, Ian, Clark, Louise and Sasse, M Angela (1999) Examining Users' Repertoire of Internet Applications. In: International Conference on Human-Computer Interaction (INTERACT 99), EDINBURGH, SCOTLAND, AUG 30-SEP 03, 1999.

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The language within user interfaces should match the language of the user. However, there has been very little work on how to capture this language and in particular, the lexicon of the user. In this paper we describe how the tools from discourse analysis can be used to capture these lexicons, and show how they vary according to the function of the text. We conducted semi-structured interviews and questionnaires to collect texts for analysis. Analysis showed a variety of repertoires used to describe typical network applications, such as email and Web use. We present these repertoires and describe how they can be used in the design of the user interface

Item Type: Conference or Workshop Item (Paper)
Additional Information: Source: HUMAN-COMPUTER INTERACTION - INTERACT '99
Schools and Departments: School of Engineering and Informatics > Informatics
Depositing User: Jon Rimmer
Date Deposited: 06 Feb 2012 20:41
Last Modified: 12 Apr 2012 12:53
URI: http://sro.sussex.ac.uk/id/eprint/27477
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