Double vision: an exploration of radiologists’ and general practitioners’ views on using picture archiving and communication systems (PACS)

Carlin, Leslie, Smith, Helen, Henwood, Flis, Flowers, Steve, Jones, Andrea, Prentice, Rebecca and Miles, Ken (2010) Double vision: an exploration of radiologists’ and general practitioners’ views on using picture archiving and communication systems (PACS). Health Informatics Journal, 16 (2). pp. 75-86. ISSN 1460-4582

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Abstract

This article explores the perspectives of two user groups, general practitioners (GPs) and consultant radiologists (CRs), on the rollout of picture archiving and communications systems (PACS) within acute trusts and eventually to primary care as part of the electronic patient record. Qualitative interviews were conducted with 16 CRs and 31 GPs. Analysis was carried out using a grounded theory approach. Radiologists expressed positive views about the implementation of PACS in secondary care, but were wary of GPs accessing radiological images. GPs expressed concerns about the added burdens that PACS might bring to primary care, but most felt that sharing images with patients could benefit doctor—patient communication and increase patient satisfaction. This study highlights both impediments and pathways to the implementation of PACS in primary care, and illustrates the importance of regarding PACS as socially embedded and users as culturally disparate.

Item Type: Article
Additional Information: Author's version cannot be uploaded until 12 months after journal publication (ie June 2011)
Keywords: general practice, medical informatics, picture archiving and communications systems (PACS), primary care, radiology, sociotechnical aspects of healthcare
Schools and Departments: Brighton and Sussex Medical School > Clinical and Experimental Medicine
Brighton and Sussex Medical School > Primary Care and Public Health
School of Global Studies > Anthropology
Subjects: R Medicine > R Medicine (General) > R858 Computer applications to medicine. Medical informatics
R Medicine > R Medicine (General) > R864 Medical records
Depositing User: Caroline Brooks
Date Deposited: 13 Jul 2010
Last Modified: 22 Jan 2018 15:57
URI: http://sro.sussex.ac.uk/id/eprint/2411
Google Scholar:0 Citations
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