Students' views of support in higher education: A study of current practice and future directions

Robinson, C, Le Riche, P L and Jacklin, A (2007) Students' views of support in higher education: A study of current practice and future directions. Higher Education Review, 40 (1). pp. 3-17. ISSN 0018-1609

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This article reports findings from an empirical study of students¿ views of support in higher education. Findings from questionnaires and telephone interviews suggest that the characteristics and sources of support can be understood in relation to university and non-university led systems. Students identified non-university led support, for example, friends on the course and in the university, and family and friends outside the university, as the most significant sources of support. The article concludes that university led systems, such as induction and timetabling, should recognise the significance of non-university support. Both forms of support should combine to provide effective structures which support student learning.

Item Type: Article
Additional Information: This paper develops an innovative model of student support based on an analysis of data from 144 questionnaires and 19 telephone interviews seeking students' views of support. The paper is part of an ongoing project theorising and researching student support in Higher Education. The research team represents a rich collaboration between education and social work. Following an earlier publication (Robinson and Jacklin, Education), Le Riche and Robinson co-authored this paper. Le Riche and Jacklin will present a more developed conceptual framework of student support to the national conference of the Society for Research into Higher Education, December 2007.
Schools and Departments: School of Education and Social Work > Social Work and Social Care
Depositing User: Angela Jacklin
Date Deposited: 06 Feb 2012 18:42
Last Modified: 26 Mar 2012 06:39
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