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Public negative labeling effects on team interaction and performance
journal contribution
posted on 2023-06-10, 06:57 authored by Jessica F Kirk, David R Hekman, Elsa T Chan, Maw-Der FooAcross four studies, we examine how public negative labeling, which is when a group member is publicly identified as bad, affects team performance. Across three experiments and one field study, we test and find support for our model, that public negative labeling undermines team performance via reduced perceptions of team interaction quality. Our study contributes to the expansive conversation on team effectiveness which highlights that “fighting fire with fire” in terms of public negative labeling is ineffective for dealing with uncivil workplace behavior.
History
Publication status
- Published
Journal
Small Group ResearchISSN
1046-4964Publisher
SAGE PublicationsExternal DOI
Issue
4Volume
53Page range
563-595Department affiliated with
- Management Publications
Full text available
- No
Peer reviewed?
- Yes
Legacy Posted Date
2023-05-02First Compliant Deposit (FCD) Date
2023-05-02Usage metrics
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