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Public negative labeling effects on team interaction and performance

journal contribution
posted on 2023-06-10, 06:57 authored by Jessica F Kirk, David R Hekman, Elsa T Chan, Maw-Der Foo
Across four studies, we examine how public negative labeling, which is when a group member is publicly identified as bad, affects team performance. Across three experiments and one field study, we test and find support for our model, that public negative labeling undermines team performance via reduced perceptions of team interaction quality. Our study contributes to the expansive conversation on team effectiveness which highlights that “fighting fire with fire” in terms of public negative labeling is ineffective for dealing with uncivil workplace behavior.

History

Publication status

  • Published

Journal

Small Group Research

ISSN

1046-4964

Publisher

SAGE Publications

Issue

4

Volume

53

Page range

563-595

Department affiliated with

  • Management Publications

Full text available

  • No

Peer reviewed?

  • Yes

Legacy Posted Date

2023-05-02

First Compliant Deposit (FCD) Date

2023-05-02

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