Feeling threatened by robots? The role of service failure on consumers’ service evaluations

Barone, Ada Maria, Stagno, Emanuela and Donato, Carmela (2022) Feeling threatened by robots? The role of service failure on consumers’ service evaluations. In: The Association for Consumer Research Conference, October 20-23rd 2022, Denver. (Accepted)

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Item Type: Conference or Workshop Item (Poster)
Schools and Departments: University of Sussex Business School > Strategy and Marketing
SWORD Depositor: Mx Elements Account
Depositing User: Mx Elements Account
Date Deposited: 12 Sep 2022 09:14
Last Modified: 12 Sep 2022 09:14
URI: http://sro.sussex.ac.uk/id/eprint/107859

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