Mantra to method: lessons from managing innovation on Crossrail, UK

DeBarro, Tim, MacAulay, Samuel, Davies, Andrew, Wolstenholme, Andrew, Gann, David and Pelton, John (2015) Mantra to method: lessons from managing innovation on Crossrail, UK. Proceedings of the Institution of Civil Engineers: Civil Engineering, 168 (4). pp. 171-178. ISSN 0965-089X

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Abstract

This paper describes how the £14·8 billion Crossrail project in London, UK developed and implemented an innovation strategy to support the delivery of the project. The strategy was designed to encourage the supply chain to develop and apply genuinely beneficial new products, processes and services − then to ensure these were shared throughout the project. The authors identify the steps taken, the managerial process created and the lessons learnt in developing and implementing the strategy. The aim is to contribute to a wider discussion on innovation in the infrastructure community: shifting from mantras about the intrinsic benefits of innovation to evidence about the most effective methods for managing it.

Item Type: Article
Keywords: project management, railway systems, transport management
Schools and Departments: University of Sussex Business School > SPRU - Science Policy Research Unit
SWORD Depositor: Mx Elements Account
Depositing User: Mx Elements Account
Date Deposited: 09 May 2022 09:23
Last Modified: 09 May 2022 09:30
URI: http://sro.sussex.ac.uk/id/eprint/105736

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