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How social workers spend their time in frontline children's social care in England

journal contribution
posted on 2023-06-10, 02:29 authored by Lisa HolmesLisa Holmes, Samantha McDermid
Purpose In England in recent years, concerns have been raised about the proportion of time social workers and other frontline children's social care practitioners spend carrying out desk-based, administrative activities. This article aims to report time use activity data from front line workers on the amount of time spent on different activities to support children in need (as defined by the 1989 Children Act). Design/methodology/approach The data were collected from a range of sources including focus groups, event records (diaries completed by practitioners) and online surveys. Findings The proportion of time spent on direct and indirect activities varies according to the types of process. Those associated with ongoing support have the highest proportion of direct activity, whereas those associated with decision making, especially if a one-off activity, have the highest proportion of administrative activities. The greater the needs of the child, the more direct and indirect support was given, but there was some variation across social work teams. But the activities of social workers are interconnected, making it difficult to provide conclusive evidence, but the concern about the imbalance between direct work and administrative tasks seems justified. Research implications/limitations The findings highlight the complexity of exploring how social workers spend their time and how the proportion of time spent on direct and indirect activities is determined by the needs and circumstances of children and their families. Practical implications Wider contextual practice issues are also explored including the recent increases in referrals to children's social care and the use of electronic recording systems. Originality/value The breakdown of the activities using the approach outlined in the article increases transparency in understanding how social workers spend their time

History

Publication status

  • Published

Journal

Journal of Children's Services

ISSN

1746-6660

Publisher

Emerald

Issue

2

Volume

8

Page range

123-133

Department affiliated with

  • Social Work and Social Care Publications

Full text available

  • No

Peer reviewed?

  • Yes

Legacy Posted Date

2022-02-01

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