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Where automated job interviews fall short
journal contribution
posted on 2023-06-10, 02:28 authored by Zahira JaserZahira Jaser, Dimitra PetrakakiDimitra Petrakaki, Rachel Starr, Ernesto Oyarbide-MagañaMore and more companies are using automated interviews, particularly for hiring younger workers. But what effect is this technology having on job seekers — and how can HR departments and technology companies improve on the interview experience? This early research points to several flaws in the interview process that leads young job seekers, particularly those from underrepresented backgrounds, to become emotionally and cognitively exhausted, and offers tips for creating a more meaningful (and more human) interaction between job candidates, technology, and hiring managers.
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- Published
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Harvard Business ReviewISSN
0017-8012Publisher
Harvard Business PublishingDepartment affiliated with
- Management Publications
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2022-01-31First Compliant Deposit (FCD) Date
2022-01-28Usage metrics
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