Towards sustainable servitization: a literature review of methods and frameworks

González Chávez, Clarissa A, Holgado, Maria, Öhrwall Rönnbäck, Anna, Despeisse, Mélanie and Johansson, Björn (2021) Towards sustainable servitization: a literature review of methods and frameworks. 54th CIRP Conference on Manufacturing Systems, Virtual, 22 - 24 September 2021. Published in: Procedia CIRP. 104 283-288. Elsevier ISSN 2212-8271

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Abstract

Service-based business models have attracted growing interest as means to capture sustainable value. There is still unclear terminology and lack of understanding on how servitization can locate sustainability as central value. The purpose of this study is to consolidate the terminology and methods for servitization, to identify factors and elements that contribute to a sustainability perspective. The followed methodology includes a comprehensive literature review, further analyzed through a conceptual framework using an evidence-based approach. The findings of this study will clarify existing terminologies and frameworks while supporting the development of service-based business models that avoid the sustainability paradox of servitization.

Item Type: Conference Proceedings
Schools and Departments: University of Sussex Business School > Management
SWORD Depositor: Mx Elements Account
Depositing User: Mx Elements Account
Date Deposited: 29 Nov 2021 09:58
Last Modified: 29 Nov 2021 09:58
URI: http://sro.sussex.ac.uk/id/eprint/103122

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