Performance measurement systems, TQM, and multi-level firm performance: a person-organisation fit perspective

Wei, Jo-Ting, Chang, Yeun Wen, Zhang, Xiaoxiang and Wu, Hsin-Hung (2017) Performance measurement systems, TQM, and multi-level firm performance: a person-organisation fit perspective. Total Quality Management & Business Excellence. ISSN 1478-3363

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Abstract

For firms implementing TQM, there is a need to redesign performance measurement systems (PMS). Innovated PMS ought to have measurement diversity in their structure with considering the spirit of TQM and emphasize the congruence of goals between employees and firms by adding the viewpoint of person-organisation fit (P-O fit). This paper adopts structural equation modeling (SEM) to examine Taiwanese manufacturing firms to study the association between the P-O fit of PMS and the implementation of TQM, as well as the effects of the adaptation of both to firm performance. Particularly, this paper examines firm performance at multiple levels and gathers data from multiple sources, including archival files and self-reported data from surveys.

Item Type: Article
Schools and Departments: School of Business, Management and Economics > Business and Management
Subjects: H Social Sciences
Depositing User: Joy Blake
Date Deposited: 19 Oct 2017 14:57
Last Modified: 19 Oct 2017 14:57
URI: http://sro.sussex.ac.uk/id/eprint/70574

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